Privacy Policy

At phonelod, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile communication services, including du recharge, du top up, and du quick pay features.

Information We Collect

We collect the following types of information to provide and improve our services:

• Personal information (e.g., name, email address, phone number)
• Payment information for du recharge and du top up services
• Usage data related to your phone communication activities
• Device information and IP address

How We Use Your Information

We use the collected information for the following purposes:

• Providing and maintaining our mobile communication services
• Processing du quick pay transactions and account top-ups
• Improving and personalizing user experience
• Sending important service updates and notifications
• Analyzing usage patterns to enhance our offerings

Data Protection

We implement robust security measures to protect your personal information:

• Encryption of sensitive data during transmission
• Regular security audits and updates
• Strict access controls for employee data handling
• Compliance with industry-standard security protocols

Third-Party Services

We may use third-party services to facilitate our du recharge and du top up features. These service providers are obligated to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Receive a copy of your data in a portable format

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

phonelod Customer Support
Email: privacy@phonelod.com
Phone: +971 4 123 4567
Address: 123 Communication Street, Dubai, United Arab Emirates

Last updated: May 15, 2024